Privacy Notice
This notice applies to consumers who have or had a customer relationship with "Panhandle State Bank” and
its divisions “Intermountain Community Bank”, “Magic Valley Bank”, “Trust and Wealth Management*” and
“Intermountain Community Investment Services*” (*Not FDIC Insured, Not bank guaranteed, May lose value.) Since Intermountain Community Bank is the deposit servicing bank for certain HSBC secured cards, this notice also applies to those consumers.
THE IMPORTANCE OF PRIVACY
At Panhandle State Bank, the basis of each customer
relationship is trust. You have entrusted us with
sensitive financial information and as financial service
professionals, we respect your right to privacy. We
do not disclose any nonpublic personal information
about our customers or our former customers, except
as permitted by law.
Our Privacy Notice is our commitment to treat your
information confidentially and responsibly. This notice
also serves as a standard for all Bank employees with
respect to the collection, use, retention and security
of all customer information.
INFORMATION MANAGEMENT AND COLLECTION PRACTICES
Information is critical to providing quality customer
service. We collect nonpublic personal information
about you from the following sources: 1) Applications
and other forms we receive from you; 2) Your
transactions with us, our affiliates and others; 3)
Information gathered from other sources such as
consumer reporting agencies. We use this information
only in accordance with the principles set out by this
notice and as permitted by law.
DISCLOSURE OF ACCOUNT INFORMATION
We do not disclose nonpublic personal information
about our customers, former customers or consumers
except in the following situations: 1) you request or
authorize it; 2) the information is provided to help
complete a transaction initiated by you; 3) the disclosure
is required by or allowed by law (e.g. subpoena,
investigation of fraudulent activity, request by regulator,
credit reporting, etc.).
As we work to provide the best possible products and
services, it will occasionally become necessary for us
to enter into agreements with nonaffiliated third parties
to provide support services (i.e. computer or data
processing, product management, etc.). Our vendors
are required to maintain similar standards of conduct
regarding privacy. Companies chosen for these types
of services, are given the minimum amount of
nonpublic personal information needed to perform
their contracted services, and are required to safeguard
all information provided to them.
CONFIDENTIALITY AND SECURITY OF INFORMATION
Access to nonpublic personal information is limited to
those bank employees with a need to know such
information. Employees are educated on the
importance of maintaining the confidentiality of
customer information and are responsible for
maintaining that confidentiality. In addition, all of our
offices, operational areas and data processing systems
are secure environments, designed to protect your
accounts and information from being accessed by third
parties.
PROTECTION OF INFORMATION VIA ESTABLISHED SECURITY PROCEDURES
We maintain security standards and procedures to
help us protect you from unauthorized access to
confidential information. We update and test our
technology to improve the protection of our information
about you and assure the integrity of our information.
We use multiple levels of security, beginning with the
Login ID and Password assigned to each Internet
Banking Customer.
Once connected to the Internet
Banking services, your browser uses a secure
encryption method to make information entered
unreadable during communication with our computers.
The systems at our end of the connection are protected
by state of the art firewalls and other security measures
that act as a virtual information vault for all information
and transactions you enter.
E-MAIL
If you agree to receive e-mail messages from us, we
retain the information you provide us to deliver e-mails
of specific interest to you. If you choose to send us email,
we may retain the content of your e-mail
message, your e-mail address, and our subsequent
response. Please be careful about the information
you provide to us by e-mail. Do not send confidential information
through emails. The bank will never ask for confidential information via emails.
As with any public web
site, this channel of communication is not necessarily
secure against interception.
MAINTENANCE OF ACCURATE INFORMATION
Panhandle State Bank continually strives to maintain
complete and accurate information about you and your
accounts. Should you ever believe that our records
contain inaccurate or incomplete information about
you, please notify us at (208) 265-7447. We will
investigate all concerns and correct any inaccuracies.